Only in a pandemic where daily calls to NSW’s triple zero regularly exceeded a busy New Year’s Eve would nearly 3000 calls a day be considered a lull.
Amid calls from people who have COVID-19 or suspected they did, chest pains, sporting injuries, alcohol and drug overdoses – and a man with a stubbed toe who insisted he needed an ambulance – it was the tale of two boys barely out of primary school that stayed with NSW Ambulance call taker Alana Heskey last Thursday.
